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[False alert] Incident related to Retailer API under investigation

Placed on:20 June 2025

We are currently investigating an incident related to the Retailer API with emergency priority. This is an automatically generated post. More details will follow on the next office day.

Update June 23
After investigation, we have confirmed that this incident alert was a false positive. A temporary issue in our monitoring platform caused missing metrics, which automatically triggered the alert. The Retailer API remained fully available on June 20th, with no impact on partners using the API.