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Investigating an issue with asynchronous API processes

Placed on:15 August 2026

At the moment, there appears to be an issue affecting asynchronous API processes. This issue seems similar to the incident that occurred earlier today. As a result, creating and updating offers, shipments, and shipping labels may not work as expected.

Update 01:15

The issue is still ongoing and continues to affect asynchronous API processes. For operations that cannot be postponed, we currently advise using the seller dashboard as an alternative.

We will provide a new update as soon as more information becomes available.

We apologize for the inconvenience.

Update (02:00 CET)

We currently see the affected services responding more consistently, and performance appears to be improving.