[Resolved] Investigating issue affecting shipment, label and offer endpoints

We are currently investigating an issue affecting the Shipment and Offer APIs. The root cause is not yet known. We will share updates through this news article as soon as more information becomes available.

Update (08:35)

Due to this issue, it is also not possible to create shipping labels. We are still investigating the root cause.

Update (09:45)

We are sorry that this issue is still ongoing. Our teams are continuing to investigate the root cause with the highest priority. As a temporary workaround, we advise using the seller account until the issue has been resolved.

Update (10:00)
We have implemented a fix and are seeing service performance return to normal levels for asynchronous API requests. We will continue to monitor the situation. We apologize for the inconvenience.