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[Resolved] Issue with asynchronous API processes

Placed on:15 August 2026

At the moment, there appears to be an issue affecting asynchronous API processes. As a result, creating and updating offers, shipments, and shipping labels may not work as expected.

We will keep you informed through this news article as more information becomes available.

Update 18:45

Since 18:15 CET, the affected services appear to be stable again, and we no longer see indications of the issue. The incident was active between 13:00 and 18:15 CET. Please be aware that API requests submitted during this period may not have been processed successfully.

We apologise for the inconvenience.