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[Resolved] Orders not being able to be shipped

Placed on:8 July 2024

Some orders have problems to be shipped. We are fixing the issue right now and investigating the root cause.

Update 11:29 The issue seems to be fixed.

  • Please retry your request to ship the order.
  • Please check your open orders without the parameter change-interval-minute to check if you missed changes in orders
  • For VVB orders: It could be possible that you have to re-start the label process. So retrieve delivery options, and purchase a new label. This only applies to some orders. An extra label will not be charged

Apologies for the inconvenience