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VVB order retrieval issue resolved

Placed on:12 August 2026

Since 15:30 CEST, we experienced an issue affecting VVB orders. Due to this issue, it was not possible to retrieve new VVB orders through the Orders API endpoints or via the Seller Dashboard.

At 16:25 CEST, the issue was resolved and order retrieval is working as expected again.

We apologise for the inconvenience and thank you for your patience.