The process that an offer follows (through the API) from being created to being delivered and paid for is listed below.
Note: The Seller API offers more options to manage your offers and orders but the Happy Flow described above is the most common.
|Start selling on bol.com||bol.com will send you a letter with a verification code after you have sent an account request.
You can generate API keys yourself in your seller account.
|Add your products the bol.com marketplace||bol.com will check your offers and add them to the shop.|
|Start selling||bol.com will list all orders you have received and not yet shipped.|
|Process your orders||bol.com will use this information to notify customers that their order is on its way.
bol.com will supply customers with the tracking information of his order.
|Do not forget your returns||Customers can create a return request through their bol.com account. We will supply you with the information on these returns and supply the customers with a return-label.|
|Prepare for more sales||Tell us how much stock is left so we can make sure a customer will never receive a ‘no’ for an answer.
Try to improve your delivery time to get a higher conversion rate and to improve your position regarding the buy box.