Nieuws: Open API

[Service interruption] 14:00-14:20 Downtime for the order fulfillment due to maintenance

At 14:00 this afternoon we will be performing maintenance to one of our databases due to a structural risk which needs to be resolved. During the maintenance the database will be down and severely impact the service of shipping orders

Geplaatst in Open API

[Solved][Partial service interruption] Offer export often results in a failure

Unfortunately we have noticed that since the 18th of december the offer export is failing in increasing numbers. Successful attempts still occur and the endpoint is not completely down however we do see a large increase in failures and time-outs.

Geplaatst in Open API

New Terms of Service for Retailer API

New terms of service for the Retailer API have been published and are available at: These new terms of service will go into effect in two weeks and will replace the current terms of service that you have

Geplaatst in Offer API, Open API, Plaza API

Order publication delay for sellers – Non API related

Yesterday a lot of orders have not been published meaning they were not available for sellers to process. Today we manually pushed those orders but they contain the original delivery promise causing performance issues. This means that some orders will

Geplaatst in Open API

Seller API – EOF downtime – 25-10-2018

Thursday 25-10-2018 between 06:00 and 07:00 the offer database will be down for maintenance which will result in longer processing times for any offer updates inserted through the API. Offers updated or inserted during that period will be placed on

Geplaatst in Open API

24-10-2018 06:00 – Maintenance planned for parts of the seller API

Tomorrow morning, 24-10, between 06:00 and 07:00 am we will be performing an update to parts of our backend system which require downtime for the services that handle order requests ,confirmations and cancellations. The expected downtime will be around 10

Geplaatst in Open API

Scheduled maintenance OFFER API 26-06-2018

Tomorrow morning at 06:30 we will be performing scheduled maintenance to the services connected to the Offer API. We will start at 06:30 and expect this maintenance to last a maximum of 15 minutes. During this time any requests sent

Geplaatst in Open API

[Resolved] Service Interruption – Retrieving open orders is not possible

Due to a technical issue with our database it is currently not possible to retrieve your open orders and to process open returns. This interruption started at 15:30 and is currently ongoing. Processing open orders (that were previously retrieved) should still work. Any

Geplaatst in Open API

[RESOLVED] Planned downtime for Order API

Due to ongoing issues with the order flow a planned downtime will be necessary to prevent further issues. Downtime: between 14:00 and 14:30 Effect: No handling of shipments, returns and all Lvb related endpoints Updates will be shared via this

Geplaatst in Open API

[RESOLVED] Service interuption – Offer FTPS

** UPDATE ** @18:30 09-04-2018 this issue was resolved. All offer feeds sent after 18:30 have normal processing time. ** UPDATE **   Currently we are experiencing problems processing Offer FTPS files. Files are picked up from the inbound folder, but

Geplaatst in Open API Development Center