We’ve received reports from some partners that they receive the following error when requesting a list of returns:Service busy or unavailable due to heavy load. Please try again later. This error keeps occurring despite of the time at which you…
Nieuws: Plaza API
[Solved]Order API V2.0 – SalutionCode defaults to 03 (unknown) for all open orders
Unfortunately we have been notified that the GET open orders call for the v2.0 of the Order API defaults the field ‘SalutionCode’ to 03, (03: Unknown, e.g. Heer/Mevrouw) instead of the usual 01 (Male, e.g. Heer) or 02 (Female, e.g.…
Geplaatst in Plaza API
[Solved] [Temporary Service Interruption] Downtime for the Plaza API
Between 08:00 and 08:30 this morning (29-11) parts of the Plaza API were down because of problems without dependent services. These issues specifically impacted the GET orders call (which will have responded with errors) and a longer processing time on…
Geplaatst in Plaza API
New Terms of Service for bol.com Retailer API
New terms of service for the bol.com Retailer API have been published and are available at: https://developers.bol.com/tos/ These new terms of service will go into effect in two weeks and will replace the current terms of service that you have…
[Resolved] [Service Interuption] Extreme Slowdown and timeouts on API
** UPDATE 09:35 Interruption resolved ** The interruption has been resolved, we are now processing the increased queues which will result in slower responses ** UPDATE 09:35 Interruption resolved ** Currently we are experiencing a service interruption that is affecting…
Max Integer value reached for OrderItemID
Today we’ve noticed several API users trying to ship an OrderItemID with ID value 2147483647. While the OrderItemID is a String in our current API, we have noticed many users have mapped this to an Integer in their own applications.…
Geplaatst in Development Center, Plaza API
[Resolved] Service interuption – bol.com unavailable
Due to a technical issue with our database the bol.com webshop, seller dashboard and PlazaAPI were temporarily unavailable. This interruption started at 09:47 on 30-10-2018. – The bol.com PlazaAPI has not processed messages between 09:47 and 09:52. – The webshop…
API and FTPS maintenance 30-10-2018 06.00-07.00
Tomorrow morning we will be performing maintenance to some of the services that process the API and FTPS feeds. We expect minor impact which can result in slightly higher response times and at most time-outs for requests. FTPS files placed…
EOF – GET Offer Export not available on the 18th and 19th.
Unfortunately the GET Offer Export currently does not give a result when called upon. The error shown is that it is still being processed but this will not change as there’s no file generated. We are looking into the issue…
EOF – Downtime JSON GET Requests
Between 11:55 en 12:15 on the 18th we returned errors on all JSON GET requests that were done on the EOF. The cause has been found and reverted as a result the service should be up again since 12:15. …