Nieuws: Retailer API

13/10/2020 – Retailer API – FBB inventory endpoint showing wrong info

Since 13/10/2020 the FBB inventory endpoint sometimes shows the wrong stock information. Please make sure to double check this endpoint. If you are having doubts about the correct stock information, please contact the partner service, they can check the correct

Geplaatst in Retailer API

[Resolved] Delayed processing of offer changes

Due to problems with our backend services we haven’t been processing any updates on offers as of 10:10 this morning. This includes changing the price, delivery promise and/or stock of your products but also adding or removing the offers altogether.

Geplaatst in Offer API, Retailer API

REMINDER: Upcoming October 15th the invoice specification will be adjusted from 110k to 25k lines

Upcoming October 15th, the invoice specification endpoint will return 25k lines instead of the former 110k lines, in order to prepare for the season. The change will apply to both version 3 and version 4 and should not impact your

Geplaatst in Retailer API

[Resolved] Retailer API – Token retrieval temporarily not available (21:05-21:30)

Tonight, between 21:05 and 21:30 it was not possible to create new tokens for the Retailer API. These tokens are needed to access the API and thus for a period of almost half an hour access was limited and a

Geplaatst in Retailer API

[Resolved] 30-09-2020 – Retailer API – ‘Unknown error’ for shipment requests

Lately, for some shipment requests, the process status is FAILURE: Unknown error. When a shipment request is redone at a later time, the request will be processed properly in most cases. If this is not the case, the only option

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[Resolved] 30/09/2020 – Offer/Orders/Shipments errors

Since 09:00 we are experiencing multiple (504) errors on the following endpoints: offers, orders and shipments. Besides this, many timeouts can occur. Make sure to check the process status of these calls to make sure they are processed successfully. If

Geplaatst in Offer API, Retailer API

[Resolved] 30/09/2020 – Retailer API Offer delay

Since 09:00 ~ 09:30 we are experiencing an offer delay of approximately 30 minutes. Offer updates and Create Offers can therefore take more time to process. Besides this, retrieving offers are failing continuously. Once it will be back to normal,

Geplaatst in Offer API, Retailer API

[Resolved] 21-09-2020 – Retailer API – Large Outage

Since 08:30 we are experiencing big issues with the API. Most PUT/POST/DELETE requests that lead to ‘data manipulation’ do not work. The impact is the following: Offers cannot be created, modified or removed Orders cannot be shipped or canceled Returns

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[Resolved] 14/09/2020 – Retailer API – Offer delay

Currently we are experiencing a small offer delay of approximately 30 minutes. Offer updates and Create Offers can therefore take more time to process. Once it will be back to normal, an update can be found here. Update 12:10 The

Geplaatst in Offer API, Retailer API

[Resolved] Retailer API – Issues with the bulk commission endpoint

There have been problems with the bulk commission endpoint for the last few weeks. If an underlying service does not respond in time, we now pass on the (incorrect) standard commission of 1 euro + 15% via the API, instead

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