Nieuws: Retailer API

[Resolved] 29-11-2021 | Offer Exports could take longer to create

Since 10:30 we are facing an issue where the Create Offer Export could take longer to process, or can be end up in a timeout. We are working on it. 29-11-2021 12:30: Everything is back to normal.

Geplaatst in Retailer API, Storing

Planned downtime Redjepakketje labels

Tonight 25-11 between 00:20 am and 01:10 am it will not be able to retrieve RJP labels via de API or SDD due to some downtime of Redjepakketje.

Geplaatst in Retailer API

[Resolved] 24-11-2021 | Some orders did not contains billingdetails.

Since 09:00 we experience some issues with GET order by orderid endpoint. Therefore it could be that you receive an order without billingdetails in the response. We are working on it.  

Geplaatst in Retailer API, Storing

[Solved] Retailer API | GET validation report having issues

Since approximately 11:45 this morning we are having some issues with the GET validation report. We are working on it. Update 23-11 14:15: Issue solved

Geplaatst in Content API, Retailer API, Storing

Retailer API | Partners’ orders could get a Pickup Point as shipping address while this is not allowed

Since a couple of days, it could be possible for a client to select a Pickup Point as shipping location for its order while this should not be the case. This is giving partners a wrong shipping address and will

Geplaatst in Retailer API, Storing

[Resolved] 08-11-2021 – Retailer API – Issue with the process status of shipments requests

There is currently an issue with the process status of some shipments requests. OrderItems are properly confirmed, but the process status doesn’t reach a final status and will end up in a time-out. We are working hard to resolve the

Geplaatst in Retailer API, Storing

Retailer API | Planned downtime on 05/11/2021 on Returns endpoint

On Friday 05/11/2021 around 06:20 in the morning, the return service will not be available for approximately 10 minutes due to some downtime. In this period, its not possible to confirm or retrieve returns.

Geplaatst in Retailer API

3-11-2021 | bSKU field re-added in the inventory endpoint v6

Since the release of the v6 we no longer expose the bSKU in the response of the GET inventory endpoint. After feedback we received, we reintroduced the bSKU in the response as this is the only way to receive the

Geplaatst in Retailer API

Shipping label capacity restrictions with Verzenden via bol.com

During times of heavy load, we may implement a restriction on creating shipping labels in cases where the handover date is after the date of creating the shipping label. When this happens, you will receive a FAILURE error in the

Geplaatst in Retailer API

[Resolved] 21-10-2021 – Retailer API – 500 and 504 errors for Orders / Shipments / Commissions calls

Since 15:35 we are returning more 500/504 errors via the API than usual for Orders, Shipments and Commissions calls. We are working hard to resolve the issue. We will post an update on this page once the issue is resolved.

Geplaatst in Retailer API, Storing