Since 23-06 we encountered problems with downloading assets from external sources.
This means: if you (or your integrator) hosts images yourself, and you sent us the URL’s via API or FTP, than there is a chance that we did not process them correctly.
This results in products missing (all) images. We expect to solve the problems today (29-06) and to restore all images sent to us since 23-06.
Restoring the images most likely will take us 3 working days (expected to be finished Fr. 02-07).
We are sorry for the inconvenience.
Update: 2/7/2021 09:00: issue solved.