[Resolved] 30-08-2021 – Retailer API – Issue with a small number of FBB orders: sometimes an orderItemId within the orderId may change

Since August 10 there is a problem with a small number of open FBB (Lvb) orders. With some FBB orders, a certain orderItemId within an orderId is incorrectly canceled and this item is later recreated and gets a new orderItemId. As a result, it may happen that the orderItemId for an item is ultimately different from the orderItemId that we initially provided. The ordered items/quantities within an order are still correct (but the nr. of an orderItemId may have changed in the meantime). Because the orderItemId’s are canceled and then recreated, the delivery time of these items can also be longer than usual.

We are working hard to resolve the issue. We apologize for the inconvenience.

Geplaatst in Retailer API, Storing