Nieuws: Storing

[Resolved] 02-12-2021 | Offer Exports could take longer to create

Since 11:00 we are facing an issue where the Create Offer Export could take longer to process, or can be end up in a timeout. We are working on it. 02-12-2021 12:30: Everything is back to normal.

Geplaatst in Storing

[Resolved] 29-11-2021 | Offer Exports could take longer to create

Since 10:30 we are facing an issue where the Create Offer Export could take longer to process, or can be end up in a timeout. We are working on it. 29-11-2021 12:30: Everything is back to normal.

Geplaatst in Retailer API, Storing

[Resolved] 24-11-2021 | Some orders did not contains billingdetails.

Since 09:00 we experience some issues with GET order by orderid endpoint. Therefore it could be that you receive an order without billingdetails in the response. We are working on it.  

Geplaatst in Retailer API, Storing

[Solved] Retailer API | GET validation report having issues

Since approximately 11:45 this morning we are having some issues with the GET validation report. We are working on it. Update 23-11 14:15: Issue solved

Geplaatst in Content API, Retailer API, Storing

Retailer API | Partners’ orders could get a Pickup Point as shipping address while this is not allowed

Since a couple of days, it could be possible for a client to select a Pickup Point as shipping location for its order while this should not be the case. This is giving partners a wrong shipping address and will

Geplaatst in Retailer API, Storing

[Resolved] 08-11-2021 – Retailer API – Issue with the process status of shipments requests

There is currently an issue with the process status of some shipments requests. OrderItems are properly confirmed, but the process status doesn’t reach a final status and will end up in a time-out. We are working hard to resolve the

Geplaatst in Retailer API, Storing

[Resolved] 21-10-2021 – Retailer API – 500 and 504 errors for Orders / Shipments / Commissions calls

Since 15:35 we are returning more 500/504 errors via the API than usual for Orders, Shipments and Commissions calls. We are working hard to resolve the issue. We will post an update on this page once the issue is resolved.

Geplaatst in Retailer API, Storing

[Resolved] PostNL label switch from mailbox to parcel not working correctly

Since last weekend, it is not possible for partners to switch between PostNL mailbox parcels to PostNL package labels. When a VVB offer has been set to mailbox parcel it is not possible to switch this offer to a package

Geplaatst in Retailer API, Storing

[Resolved] 30-09-2021| Offer export will be available with some delay

Between 15:00 and 17:00 was there some delay for around 30 minutes on the offer export. Therefore the process status was not SUCCES in the normal time. We apologize for this inconvenience.

Geplaatst in Retailer API, Storing

[Resolved] 30-08-2021 – Retailer API – Timeouts for Offer Export requests

Between 10:00 and 10:55 several POST and GET Offer Export requests led to timeouts. Since 10:55 the issue has been resolved. We apologize for the inconvenience.

Geplaatst in Retailer API, Storing