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[Resolved] Issues with orders and shipment endpoint

Placed on:18 December 2023

Since 08:55 we experience an issue with orders and shipment. You are not able to retrieve orders and shipment and confirm orders.

We are working on a solution

Update 13:45:

We still experience the same issue, we hope to solve this as soon as possible.

Update 18:00:

Looks like the issue is resolving, all the order confirmation where the process status ended up in timeout with the message: after exceeding 1800 seconds of unsuccessful processing attempts will be processed, we advise you to double check the open orders. For all partner impact we refer to this page on partnerplatform, this page will be updated for all partner related updates.

Update 21:45:

Everything is back to normal.