Unfortunately, since the beginning of the API v3, there was a bug with orders where a customer ordered an FBR orderItem and an FBB orderItem within 1 order from a partner. When requesting the open order by order id, and…
Unfortunately, since the beginning of the API v3, there was a bug with orders where a customer ordered an FBR orderItem and an FBB orderItem within 1 order from a partner. When requesting the open order by order id, and…
Planned downtime of an order service will take place on February 25 between 06:30 and 06:45. During this downtime, it is not possible to confirm orders. Also, it is not possible to retrieve FBB orders/shipments. During the downtime, it will…
Since yesterday, the data from the offer export is not up to date. If you deleted the offer and created a new one between yesterday and today, we currently show your old offerid of the offer that has been deleted.…
Since a few days, partners participating in the ‘last mile’ pilot could encounter orders which are showing the Exact Delivery in open orders unintentionally. Currently, this is being investigated by the responsible IT team. Next update 23-02 around 16:00 Update: the…
Since 09:30 we experiencing an offer update delay of approximately 1 hour. Offer updates can therefore take more time to process. We think that this delay will continue till 11:00. We will update this message at 11:00 Update 11:00: Unfortunately…
As previously announced on this page, on Tuesday 23-02 between 06:00 and 07:00, an offer service will be down for maintenance. This downtime will result in longer processing times for PUT/POST offer requests via the API v3/v4 and Offer FTPS feeds.…
Since this morning the Get order and Get shipment requests sometimes fail. We are working hard to resolve the issues. An update will be posted on this page at 16:30. We apologize for the inconvenience. Update 16:30, 18-02 The issues…
Since 08:15, Get single order requests and shipment requests sometimes fail. Please check the process status of your requests. In case a request failed, please retry the request later. We are working hard to resolve the issues. An update will…
To improve order management in the API, we have released an enhancement for “Orders for Logistics via bol.com (LVB). Orders will now remain visible for 48 hours even if they have been cancelled or shipped. This allows you to trace…
Since 11:00 we are having issues with the retail price endpoint on the API. It’s not possible to retrieve the allowable retail price via the API (GET /retailer/pricing/retail-prices/{ean}). We will expect that the issue is solved around 12:30. Update 12:15…