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From October 15, partners in TopPartner program will receive an extra invoice per month

From October we will pay partners who are in the TopPartner program (see criteria here) twice a month. This means that from October 15th, these partners will receive an extra invoice per month. When retrieving invoices from a certain period,

Geplaatst in Retailer API

Content FTP migration guide

As we have indicated, the FTPS method of managing product content will be removed completely from 01-04-2022. The following guide will assist you in selecting a method for uploading product content to your webshop, and help you to get started

Geplaatst in Content FTP

Reminder: Today the offer rate limits will change (step 1)

As communicated earlier, the offer rate limits will change today from 91 per second to 70 per second. Please also see this post for more information: Change to Offer rate limits in September and November

Geplaatst in Open API Retailer API V6: live on October 1st

On October 1st, the new version of the Retailer API will be released. Next to several improvements, the new API adds a Subscription API that sends updates to a webhook, and the ability to retrieve information about Promotions. New features:

Geplaatst in Retailer API

Reminder: Content FTP will be phased out. After 01-04-2022 uploading via Content FTP is no longer possible.

Dear Partners, This messaged is aimed at partner using Content FTPS. If you are not using Content FTPS this message does not apply to you. After 01-04-2022 we stop allowing textual content and images to be delivered via FTPS. Before

Geplaatst in Content API, Content API, Content FTP, Offer FTP

[Resolved] 30-08-2021 – Retailer API – Timeouts for Offer Export requests

Between 10:00 and 10:55 several POST and GET Offer Export requests led to timeouts. Since 10:55 the issue has been resolved. We apologize for the inconvenience.

Geplaatst in Retailer API, Storing

[Resolved] 30-08-2021 – Retailer API – Issue with a small number of FBB orders: sometimes an orderItemId within the orderId may change

Since August 10 there is a problem with a small number of open FBB (Lvb) orders. With some FBB orders, a certain orderItemId within an orderId is incorrectly canceled and this item is later recreated and gets a new orderItemId.

Geplaatst in Retailer API, Storing

Image labelling in the Product Content API

From the release of V6 of the Retailer API, you can now manage image labelling for your product content listings. You can add up to two labels to an image, and the labels will determine the images’ position in the

Geplaatst in Retailer API

Retailer API and Offer FTPS – scheduled maintenance offer service on August 31

As previously announced on this page, on Tuesday 31-08 between 06:00 and 07:00, an offer service will be down for maintenance. This downtime will result in longer processing times for PUT/POST offer requests via the API and Offer FTPS feeds. Offers

Geplaatst in Offer FTP, Retailer API

26-08-2021 – Retailer API – Short downtime order service at 15:00

Today at 15:00, short downtime is planned for an order service. The downtime will last approximately five minutes. During this downtime: – It is not possible to retrieve FBB order/shipment information. – It is not possible to retrieve new orders.

Geplaatst in Retailer API, Storing