Integrator requirements
To help our sellers choose an Integration partner that best fits their needs, we’ve awarded the labels of Bronze, Silver and Gold to our Integration partners. These labels are based on the quality of the application, level of partnership, and proven experience of the Integration partner.
These categories and the related criteria are evaluated on a regular basis, enabling bol.com to maintain an accurate listing of high quality Integration partners.
The requirements below have been updated for 2023.
Click here to see the detailed IT-Security requirements
| Technical requirements | Ambassador | Bronze | Silver | Gold | |
| Uses Offer API | |||||
| Uses Order API | |||||
| Uses Content API | |||||
| Synchronizes data model | Monthly | Weekly | |||
| Uses the content feedback report | |||||
| Filters duplicate content | |||||
| Confirms success of update request with: | Shipments | Shipments | Shipments + Offers | Shipments + Offers | |
| Support Fulfilment by bol.com (FBB) | |||||
| Supports Verzenden via bol.com (VVB) | |||||
| Offers an integrated repricer | |||||
| # of bol.com specific services supported* | 0 | 1 | 3 | 5 | |
| Meets bol.com IT-Security standard | |||||
| Passed bol.com connection analysis |
| Partnership requirements | Ambassador | Bronze | Silver | Gold |
| Engages in pilot program | ||||
| Regular check-ins | Quartarly | Biweekly | ||
| Face to face partnership reviews per year | 0 | 0 | 1 | 1 |
| Presentations for bol.com API operations per year | 0 | 0 | 1 | 1 |
| Connected to SSO |
| Reliability & Support requirements | Ambassador | Bronze | Silver | Gold |
| Offers phone as a support channel | ||||
| Response time within 1 business day | ||||
| Minimum connected bol.com sellers (for at least 6 months) | 5 | 10 | 50 | 100 |
| Minimum available ecommerce platforms (Shopify, etc.) | 1 | 3 | 6 | 10 |
*bol.com specific services:
- Commission discounts
- Volume discounts
- Sponsored products/Advertising API
- Promotions
- Performance indicators
- Price stars